Frequently Asked Questions
What is the shipping cost? How long will delivery take?
THE SHIPPING METHODS ARE FULLY TRACKED AND TRACED
If you need your parcel arrive by a certain date, we recommend shipping via DHL Express. Parcels shipped via DHL Express should arrive in 2-5 business days once shipped.
How secure is shopping in Rucksackbag.com? Is my data protected?
Rucksackbag.com accept payments with Credit/Debit Card through Paypal. You can pay with your credit card or debit card through Paypal even if you don’t have a PayPal account. If an eligible item that you’ve purchased on Rucksackbag.com doesn’t arrive or doesn’t match the description, paypal will reimburse you for the full amount of the item plus shipping costs, as long as the eligibility requirements are met. Information well-guarded. Your security is our top priority. We combine world-class anti-fraud detection with 24/7 account monitoring to keep you safer. Your personal and financial details are securely encrypted to ensure your money and information stays safer when you pay with PayPal. Plus, your financial information is never shared.
What exactly happens after ordering?
We will ship your order and email you a tracking number.
Send us an email
Please read our Frequently Asked Questions before sending us an email.