FREE Refund / Exchange
With Rucksackbag.com’s return policy, if you receive the item and don’t like it, return it back to us and get a full refund. All you need to do is to send the new and unused item back to us.
If you received a damaged item, return it and we will ship a new package to you.
If you would like to exchange a product for a different one, return it and tell us which product you want to exchange for and we will ship a new package to you.
We don’t have any restocking fee.